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Description
Residential Satisfaction (RS) is a widely studied concept in urban planning, environmental psychology, real estate, and marketing that influences housing quality, neighborhood livability, quality of life evaluations, and consumer preferences. However, a systematic review of 50 studies reveals inconsistencies in how RS and its subcomponent, neighborhood satisfaction (NS), are both defined and measured. While RS largely refers to an individual's overall satisfaction with his or her living environment, many studies fail to clearly distinguish NS as a subcomponent of RS, leading to conceptual and methodological inconsistencies. Some studies address NS only as a physical construct (e.g., infrastructure, maintenance, accessibility), while others emphasize its social aspects (e.g., community relations, safety, social cohesion). This lack of clarity makes comparisons between studies difficult and compromises the accountability of urban research and policy practices.
To address this problem, this paper, after analyzing different measures and definitions, proposes a conceptual framework that explicitly positions NS within RS, acknowledging its dual nature - physical and social. This approach allows for a more structured and consistent measurement of living environment experiences, allowing for better comparative research. A clearer distinction between RS and NS can help policymakers design neighborhoods that address both the built environment and the social well-being of communities.
| Keywords | Neighborhood Satisfaction; Residential Satisfaction; Literature Review |
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